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Terms & Conditions

Terms & Privacy Policy

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Amy Watson Dog Services

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Last updated: 26 may 2026

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1. About this website

This website is operated by Amy Watson Dog Services, a dog services provider based in Bath, United Kingdom.

The website provides information about our services and allows visitors to contact us using the contact form.

By using this website, you agree to the terms set out below.

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2. Services

Amy Watson Dog Services may provide dog-related services such as dog walking, dog care, pet visits or related support services.

Any service details, prices, availability and arrangements are subject to confirmation directly with Amy Watson Dog Services. Submitting an enquiry through the website does not guarantee availability or create a confirmed booking.

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3. Enquiries and bookings

You can contact us using the contact form on this website.

When you submit an enquiry, we may ask for information such as:

  • your name;

  • your contact details;

  • information about your dog;

  • your general location;

  • details of the service you are interested in;

  • any other information you choose to provide.

We use this information to respond to your enquiry and, where relevant, discuss or arrange services.

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4. Client responsibilities

Clients are responsible for providing accurate and up-to-date information about their dog, including behaviour, medical needs, allergies, vaccination status, emergency contact details and any known risks.

Amy Watson Dog Services reserves the right to refuse, pause or cancel services where there are safety, welfare, behavioural, payment or suitability concerns.

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5. Website content

We aim to keep the information on this website accurate and up to date, but we cannot guarantee that all content will always be complete, current or error-free.

The content on this website is provided for general information only and should not be relied upon as veterinary, legal or professional advice.

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6. External links

This website may include links to third-party websites or services. We are not responsible for the content, privacy practices or accuracy of external websites.

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7. Intellectual property

All text, images, branding, layout and other content on this website belong to Amy Watson Dog Services unless otherwise stated.

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You must not copy, reproduce or use website content without permission.

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8. Limitation of liability

Amy Watson Dog Services will not be liable for any loss or damage arising from use of this website, reliance on website content, or temporary unavailability of the website, except where liability cannot legally be excluded.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

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Privacy Policy

9. Who we are

Amy Watson Dog Services is responsible for the personal information collected through this website.

For privacy-related enquiries, please contact us using the website contact form.

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10. What personal information we collect

We may collect personal information when you contact us through the website, including:

  • your name;

  • email address;

  • phone number, if provided;

  • details about your dog;

  • details about the services you are interested in;

  • your message or enquiry;

  • any other information you choose to provide.

The website may also collect basic technical information, such as IP address, browser type, device information and website usage data, depending on Wix settings and any cookies or analytics tools used.

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11. How we use your information

We use your personal information to:

  • respond to enquiries;

  • discuss and arrange dog services;

  • manage client relationships;

  • keep records of communications;

  • improve the website and services;

  • comply with legal or regulatory obligations;

  • protect the safety and welfare of dogs, clients and the public.

The ICO states that organisations should tell people why personal data is used, how long it is kept, who it is shared with, and what rights individuals have under UK GDPR.

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12. Lawful basis for using personal information

We rely on one or more lawful bases under UK data protection law, including:

  • Contract – where we need information to provide or discuss services.

  • Legitimate interests – where we use information to respond to enquiries, manage the business, maintain records or improve services.

  • Legal obligation – where we need to keep or share information to comply with the law.

  • Consent – where we ask for specific permission, such as for optional marketing or certain cookies.

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13. Sharing your information

We do not sell personal information.

We may share limited personal information where necessary with:

  • website and hosting providers, including Wix;

  • email or communication providers;

  • professional advisers, such as accountants or insurers;

  • authorities or regulators, where legally required;

  • emergency contacts, vets or relevant parties where needed for dog welfare or safety.

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14. How long we keep information

We keep personal information only for as long as reasonably necessary.

Enquiry information may be kept for a reasonable period so we can respond, follow up and manage potential bookings. Client records may be kept for longer where needed for service records, insurance, legal, accounting or safeguarding purposes.

Where a fixed retention period has not been set, the ICO says organisations should explain the criteria used to decide how long information is kept.

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15. Cookies and website analytics

This website is built using Wix, which may use cookies and similar technologies to make the website work, improve performance, remember preferences and provide analytics.

Some cookies are essential for the website to function. Others may be optional, such as analytics or marketing cookies, depending on the website settings.

You can usually manage cookies through your browser settings or through any cookie banner/settings tool displayed on the website.

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16. Your data protection rights

Under UK data protection law, you may have rights including:

  • the right to access your personal information;

  • the right to correct inaccurate information;

  • the right to request deletion of your information;

  • the right to restrict how your information is used;

  • the right to object to certain uses of your information;

  • the right to data portability in some circumstances;

  • the right to withdraw consent where consent is being relied upon.

The ICO confirms that individuals have rights including access, rectification, erasure, restriction, objection and data portability.

To exercise your rights, please contact us using the website contact form.

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17. Complaints

If you are unhappy with how your personal information is handled, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

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18. Updates to this policy

We may update this Terms & Privacy Policy from time to time. The latest version will be published on this website with an updated date.

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